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Call Center Headsets Compatible with Most Avaya Phones Models

Avaya headset models on this page are durable, professional, noise-canceling headsets designed for call centers, service centers and professional office usage. These Over-the-Head style headsets are corded, lightweight, and come with a quick disconnect cord. OvisLink noise-canceling microphone and Acoustic Shock Protection function give call center agents the best voice quality and user experience.

The Avaya headsets on this page are compatible with most of the Avaya phones. Including four phone models of Avaya IX Desktop Phones J100 Series; Avaya / Notel 1100, 1200, 3900 and 7000 Series deskphones; Avaya 1400 Series Digital Deskphones; Avaya 9400 and 9500 Series Digital Deskphones. Following is the detail list:

  • Avaya J100 IP Phone Series J139, J159, J169, J179
  • Avaya / Nortel 1100 Series IP Deskphones (1120, 1140, 1165)
  • Avaya / Nortel 1200 Series IP Deskphones (1210, 1220, 1230)
  • Avaya 1400 Series Digital Deskphones (1408, 1416)
  • Avaya / Nortel 3900 Series Digital Deskphones (3904, 3905)
  • Avaya / Nortel 7000 Series Digital Deskphones (7208, 7316)
  • Avaya 9400 Series Digital Deskphones (9404, 9408)
  • Avaya 9500 Series Digital Deskphones (9504, 9508)


Avaya Deskphone Images Avaya J100 IP Phones

Avaya Deskphone Series

Avaya J100 Series Phones


OvisLink makes Avaya headsets simple to install and easy to use. Check above compatible Avaya phone models see if your Avaya phone match any model on the list. See the headset images below and click at the single earpiece headset image if you prefer to use single headset in office. If you purchase headset for call center and prefer to have speakers on user’s both ears, click at the dual ear headset image below to place the order.

Free Ground shipping within continental U.S. for order with any OvisLink headset. ( See details)
OvisLink is proud to provide 2-Year warranty and 30-day guarantee on OvisLink professional call center headsets. ( See details)
Click at the headset images blow to place order.
Or call OvisLink sales team at 909-869-8666 let them answer your questions and help you to place a phone order.
We'll ship your order out on the same business day.

If you can’t find your Avaya phone model on the list on this page; most likely the compatible Avaya phone model is on our other Avaya headset page. Click here to find the correct Avaya headset for your Avaya phone.

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Headset Quick Disconnect Cord for Avaya Deskphones Headset Quick Disconnect Cord for Avaya Deskphones

Connect OvisLink headsets with:
Avaya / Nortel 1120, 1140, 1165, 1210, 1220, 1230, 3904, 3905, 7208, 7316
Avaya 1408, 1416, 2410, 5410, 9404, 9408, 9504, 9508 phones

Our Price: $19.95
Avaya Phone Headset Avaya Deskphone Call Center Headset

Compatible Phone Models:
Avaya / Nortel 1120, 1140, 1165, 1210, 1220, 1230, 3904, 3905, 7208, 7316
Avaya 1408, 1416, 2410, 5410, 9404, 9408, 9504, 9508

Unit Price $56.95
Avaya Deskphone Dual-Ear Headset Avaya Deskphone Call Center Headset, Dual Ear

Compatible Phone Models:
Avaya / Nortel 1120, 1140, 1165, 1210, 1220, 1230, 3904, 3905, 7208, 7316
Avaya 1408, 1416, 2410, 5410, 9404, 9408, 9504, 9508

Unit Price $69.95
   
 

How to use OvisLink headsets with Avaya J100 Series IP phones?

Avaya J135, J159, J169 and J179 supports wired headsets while J179 also supports Bluetooth headset.



To install the OvisLink call center headset with your Avaya J100 series IP phones:

  1. Connect the OvisLink headset’s RJ9 connector at the back of your Avaya J100 series IP phone’s headset jack at the back of the phone. (See picture at the right.)
  2. Press the menu key on the Avaya J100 series IP phone’s keypad (location shown on the picture at the right) to get into headset mode setup. On the Avaya J100 IP phone's display, use the up and down cursor keys to find the setting, then select it to get into next page on the display.
  3. On the next page, find Audio and press select to continue on next page.
  4. Find “Headset selection” and select it.
  5. 5. Now select “Wired” then press “Save” and “Back / Exit” the menus to finish the setup. Headset installation finished.
Avaya J100 seires IP phone headset jack location
Avaya J100 IP Phone Headset Jack at the of the phone
Avaya J100 seires IP phone menu key location
Avaya J100 IP Phone "Menu" Key


To adjust the speaker volume of the OvisLink headset connected to the Avaya J100 series phone:

When on the phone conversation or while there is dial tone heard from the headset speaker, press the + and – keys on the Avaya phone keypad to increase and reduce the headset speaker volume.

Avaya J100 seires IP phone volume key location
Avaya J100 Series IP phone volume keys.

To adjust the microphone volume of the OvisLink headset connected to your Avaya J100 series phone:

Avaya J100 series IP phones give users the convenience to adjust the headset microphone volume. The following steps describe how to adjust volume.

  1. Press the menu key on the Avaya phone keypad, setting options show on the Avaya phone display.
  2. Find and select “Setting” use the up and down cursor keys on the phone display.
  3. On the next page, select “Audio” and continue on next page.
  4. Find “Headset mic level” and press “Select”.
  5. Press the left and right cursor keys to change the microphone gain. Press “Default” to reset the gain to default. Press “Back” to save the microphone volume selected.
Avaya J100 seires IP phone menu key location
Avaya J100 IP Phone "Menu" Key

How to dial a phone call using OvisLink headset installed on Avaya J00 IP phone?

  1. Press the headset key (images show at right) on the Avaya J100 IP phone’s keypad to get dial tone.
  2. Key in the telephone number to dial out.
  3. 3. After finishing with your phone conversation, press the headset key again to hang up the call.

How to answer an incoming call using the connected OvisLink headset on your Avaya J100 IP phone?

  1. While there is an incoming phone ring, press the “headset” key on the Avaya J100 series’ phone keypad to answer the call.
  2. After conversation, press the headset key again to end the call.

How to switch between headset and handset?

    To switch from headset to handset while on a phone conversation, pick up the handset from the Avaya J100 series phone; the audio will switch to the handset.
    To switch from the handset to the headset while on a phone conversation, press the "headset" key on the Avaya J100 series IP phone’s keypad, you’ll hear the audio from the OvisLink headset. Then place the handset back to the Avaya phone’s hood.
Avaya J139 J169 J179 IP phone headset key location
Avaya J139, J169, J179 IP phone headset key location



Avaya J159 IP phone headset key location
Avaya J159 IP phone headset key location


To mute the microphone of the OvisLink headset connected to your Avaya J100 series IP phone:

  1. While using the OvisLink headset on a phone conversation, press the “mute” key on the Avaya J100 series IP phone (image show at right), the OvisLink microphone headset will be muted.
  2. Press the “mute” key again to unmute the OvisLink headset.
Avaya J100 seires IP phone mute key location
Avaya J100 IP Phone "Mute" Key


How to use OvisLink headset with other Avaya phone models?

Avaya has many different phone series and models.

  1. Find the RJ9 headset jack at the back of your Avaya phone (see RJ9 jack image at the right), connect the OvisLink headset’s RJ9 connector to the headset jack.
  2. Check your Avaya phone’s user manual see if there is a selection under setting to select wired headset and Bluetooth headset like Avaya J100 series IP phone, or an option to enable wired headset. If needed, enable wired headset function as the Avaya user manual instruction.
  3. Many of Avaya phones have “headset” key on the Avaya phone keypad, but some don’t. For the Avaya phones that don’t have headset key on the Avaya phone keypad, check your Avaya phone user manual see if it uses “Handfree” or “Speakerphone” key as headset key. If that’s the case, when the headset function is enabled, the speakerphone function will be disabled. Some Avaya phones may use soft key or programmable key as headset key. Please refer to your Avaya phone’s user manual for instructions.
  4. Once the OvisLink headset is connected to your Avaya phone, the wired headset function enabled and the headset key is located, you may use the OvisLink headset for your Avaya phone as the instruction of using OvisLink headset with Avaya J100 series IP phones. (Not included adjusting headset microphone volume. Not all the Avaya phone models let users adjust microphone volume on the telephone keypad.)


If you still have question to use OvisLink headset with your Avaya phone, please email to support@ovislink.com.

Avaya phone headset Jack location at the back
Avaya Phone Headset Jack