Mitel Phone Headsets
Designed specifically for use with Mitel and Aastra phones, OvisLink corded call center headsets exceed the needs of call center employees and anyone who spends long daily hours on the phone. The Quick Disconnect cord design makes it easy to get up for breaks without removing them. The flexible microphone boom makes it easy for single-earpiece users to switch ears.
Buy Mitel business phone headsets from OvisLink for superior comfort and sound. Together with ease of use, these lend to crystal-clear communication and satisfied phone interactions. Shop today!
Mitel Phone Headsets Available
The Mitel call center headsets for sale in OvisLink's online store include single- and dual-ear models engineered for maximum comfort and the utmost quality of sound. OvisLink has more than a decade of experience designing quality headsets for business phones. We keep costs down through our simple, lightweight, no-amplifier design and our long-established supply chain connections. The simple design has the added benefit of making setup a breeze. Simply connect the Mitel or Aastra phone headset to your phone's headset jack. You can even control the volume with the phone's keypad controls.
No-tangle, coiled, Quick Disconnect RJ9 cord
Comfortable leatherette ear cushions
Acoustic shock protection
Flexible, rotating microphone boom
How to choose the right headset model for your Mitel phone?
- Mitel have many different phone series. They have Business IP phones, SIP Phones, Digital phones and Analog phones. The above headset models are compatible with most the Mitel phones models as long as the phone has RJ9 headset jack. Most of Mitel phones' headset jack located at the back of the phone while MiVoice Console 5540 has the headset located at the left hand side of the phone next to the handset jack.
- Design if you would like to use single ear headset or dual ear headset. For example, someone may chooses a single ear headset that gives him convenience to talk to colleges in the office. Someone may chooses dual ear headset that helps she focuses on phone conversation in the call center environment which filled with callers and cubicles.
Do you need to purchase any adapter, amplifier to use the Mitel headset?
No, you don't need to purchase any adapter nor amplifier. The headset models come with a Quick Disconnect cord and are designed to connect the headset directly to
Mitel and AASTRA phones' headset jack.
Are the above headset models compatible with AASTRA IP phones?
AASTRA has different IP phone models. Many of AASTRA phone models have RJ9 (RJ22) headset jack at the back of the phone. These headset models are compatible with these AASTRA phone models. Some of the AASTRA phones models have 2.5mm headset jack and not compatible with above headset models. Following are the AASTRA phones models have 2.5mm headset jack, AASTRA Screen Phone 470, Analog phone 9124. The headset models for these two phonoe models are OVHS072-PS2 (Single ear headset wiht 2.5mm quick disconnect cord) and OVHS084-PS2 (Dual ear headset with 2.5mm quick disconnect cord). And there are also some of the AASTRA phone models do not have headset jack and can't be used with headset.
How to install the headset?
OvisLink headsets not need any installation when use with Mitel phones. (Please refer to your Mitel phone's user manual to find out if your phone's headset model need to be enabled.) What you need to do is connect the headset directly to the headsets jack of the phone. No amplifier, no adapter is needed. Mitel phone's headset jack is located at the back of the phone next to the handset jack.
To connect and activate the headset (Mitel model 5312/5324/8528):
Insert the headset jack into the Headset port
located on the back of the phone.
Dial 317 (Headset on/off). HEADSET MODE ON appears.
To use headset connected to your Mitel phone, press the headset button on the telephone keypad. Some Mitel phone models have a headset button on the keypad. Some Mitel phone models use speaker button as headset button. Some Mitel phone models don't a headset button and do not use the speaker phone button for headset. Instead you need to program a programmable key as a headset button. Please refer to your Mitel phone's user manual for instruction.
How to use headset to dial a call?
Press the "Headset / Speaker" button
on the Mitel phone's keypad, a dial tone can be hear from the headset's speaker. Now you may dial the telephone number on the keypad. (The Headset icon appears on the telephone display when the headset is in use. You cannot use the handset or speakerphone when the phone is in Headset Mode.)
How to answer an incoming phone call?
When the phone ring, press the "Headset / Speaker" button on the Mitel phone, the telephone call will be connected to the headset.
How to hang up the phone?
while need to hang up the call, press the "Headset / Speaker" button again, the call will be disconnected.
How to switch between headset and Mitel phone's handset?
While using headset, pick up the handset, telephone audio will be switched to the handset. While using the handset, press the "Headset / Speaker" button on Mitel phone keypad, telephone audio will be switched to the headset. Then you may place the handset back to the hood.
How to adjust the headset's volume?
OvisLink headset volume is controlled by the phone. There are two volume buttons on Mitel phones' keypad, volume
, volume . Press the volumeto decrease the headset volume, press the volume to increase the headset volume. (Different Mitel phone models may use different image to mark the volume keys. Please refer to the phone user manual for the key location and images.)
Mitel MiVoice 4222, 4223, 4224, 4225 headset volume keys
Mitel MiVoice 5312, 5320, 5320e, 5324, 5330e 5340e, 5360, 8528, 8568 headset volume keys
Mitel MiVoice 6390, 6392, 6865i, 6867i, 6869i, 6920, 6930, 8528, 8568 headset volume keys
Training Adapter Quick Instruction:
1. Connect OvisLink headset to port A and port B at the training adapter.
2. Set the switch to "2" position at the other side of the truing adapter next to the "TEL" port. If you
3. Connect the "TEL" port at the training adapter to Mitel phone's headset jack with the comes with short RJ11 cord. Now the two headsets are connected to the Mitel phone.
4. Press the mute button once to mute the headset's microphone connected to the coordinated port. Press the same mute button again to release.
Training Adapter Problem and Solution:
Problem: press the mute button, the speaker of the headset connected to the coordinated port muted.
Reason: The switch next to the TEL port is on the wrong position.
Solution: Set the switch next to the TEL port to position 2 will solve the problem.