OvisLink Call Center Headset Training adapter Quick User Guide

The training adapter’s configuration for different telephone brands and models are different.

Scenario 1: The telephones has RJ9 headset jack. The OvisLink headset works with your telephone has a YELLOW tape at the RJ9 connector.

1. Set the switch next to the TEL port on the training adapter at “1” position.
2. Connect the TEL port to your phone’s headset jack with the short RJ9 cord comes with the training adapter.
3. Connect two OvisLink headsets to the port A and port B at the training adapter with OvisLink quick disconnect cords with Yellow tape at the RJ9 connector.
4. Press Mute button A to mute microphone of the headset connected to port A. Press Mute button B to mute the microphone of the headset connected to port B.

Scenario 2: The telephones has RJ9 headset jack. The OvisLink headset works with your telephone has a BLUE tape or RED tape at the RJ9 connector.

1. Set the switch next to the TEL port on the training adapter at “2” position.
2. Connect the TEL port to your phone’s headset jack with the short RJ9 cord comes with the training adapter. Connect two OvisLink headsets to the port A and port B at the training adapter with OvisLink quick disconnect cords with BLUE or RED tape at the RJ9 connector.
3. Press Mute button A to mute microphone of the headset connected to port A. Press Mute button B to mute the microphone of the headset connected to port B.

Scenario 3: The telephones with 2.5mm headset jack.

1. The training adapter does not have 2.5mm jack for headset. You need to use a RJ9 quick disconnect cord instead of a 2.5mm quick disconnect cord.
2. Set the switch next to the TEL port on the training adapter at “2” position.
3. Connect the TEL port to your phone’s headset jack with the short RJ9 to 2.5mm cord comes with the training adapter.
4. Connect two OvisLink headsets with a quick disconnect cord has BLUE tape at the RJ9 connector to the port A and port B at the training.
5. Press Mute button A to mute microphone of the headset connected to port A. Press Mute button B to mute the microphone of the headset connected to port B.

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Installation Guide
Training Adapter User Manual